FAQs

How does the website work?

Events are organized by date. The top four events on the home page of the website are the most recent events. All events after the top four events are past events which have already occurred.

How long does it take to receive purchased tickets?

Tickets are e-mailed to the address submitted with each purchase within 24 hours of purchase. If you have not received your ticket within 24 hours, please check your spam folder, or contact us through our contact page.

How do I save my ticket(s) to my computer?

1) Double click on the e-mail attachment
2) Choose to "Save" the file
3) Create a file name and a folder to save the file to
4) Click on "Save" to save the file to your computer

How do I print my ticket(s)?

1) Make sure you have the latest Adobe Acrobat Reader
2) If you don't have the latest Adobe Acrobat Reader, please visit:
http://www.adobe.com/products/acrobat/readstep.html
3) Turn on your printer, and check that there is paper in the printer
4) Double click the attachment or the file where you saved it on your computer
5) Choose to open the file
6) Click on the printer icon in the upper left part of the window
7) Your tickets will print (color and black & white are both accepted)

What if I can't print my tickets?

Please check to see if you have the latest Adobe Acrobat Reader. Most events will also accept tickets saved to mobile/tablet devices unless otherwise specified on the ticket.

What if my tickets are stolen?

Notify us immediately through our contact page and we will resolve the issue as soon as possible.

What should I do if I am purchasing multiple tickets?

One person will be admitted per ticket purchased so please make sure each ticket is assigned accordingly.